The driver will automatically get an ASSYST message – shown on the dashboard instrument panel as a spanner symbol – one month or 1,864 miles (3,000km) in advance of the next service. Below the symbol will be a mileage countdown indicating when the service is due and whether it’s an A (minor) or B (major) service. This enables you to plan the workshop time around your business and minimise any downtime.
As a general guide, the service intervals for each of our current production vehicles are as follows:
| New Citan (2023 onwards) |
Diesel -Citan (2013 - 2019)
|
Diesel - Vito
|
Diesel - Sprinter RWD
|
Diesel - Sprinter FWD
|
Electric - eVito
|
Electric - eSprinter
|
Electric - eCitan
|
|
Up to 18,000 Miles or 2 Years
|
Up to 18,000 Miles or 2 Years
|
Up to 24,000 Miles or 2 Years
|
Up to 37,500 Miles or 2 Years
|
Up to 24,000 Miles or 2 Years
|
FIXED INTERVALS - Every 24,000 Miles or 1 Year, whichever occurs first
|
FIXED INTERVALS – Every 24,000 Miles or 1 Year, whichever occurs first
|
FIXED INTERVALS – Every 24,000 Miles or 1 Year, whichever occurs first
|
*Within the first four years of ownership or up to a maximum of 100,000 miles, whichever comes first.
†A maintenance plan can be purchased up to a maximum of 15 years from date of registration.
††Some exclusions apply – please speak to your preferred authorised Mercedes-Benz Vans Dealer to find out more about these or if you have any questions.
^^ Terms and conditions apply. Find out more about electric van servicing https://www.rossetts.co.uk/pages/electric-van-servicing/
[1]MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.
[2]Only applicable if paid in full, upfront.
[3]All prices shown exclude VAT and are valid as of January 2026. Offer is applicable for participating authorised Mercedes-Benz
Dealers only. Please speak to an authorised Mercedes-Benz Dealer for more information.[4]Pay As You Go (two services) consists of a Service A and Service B, dust filter and brake fluid.
[5]ServiceCare Maintenance (two services) consists of Service A and Service B, dust filter, brake fluid and AdBlue® top up.
[6]ServiceCare Complete remains valid for the selected number of years or up to a specified mileage, whichever comes first.
**24-month payment period based on local tradesperson operation and an annual distance of 20,000 miles.
***Based on Sprinter 906/907.
Latest information can be found at mercedes-benz.co.uk/vans/services/service-care
^Note new eCitan : New eCitan comes with 4-year Integrated Service Package which includes 2 x A Services and 2 x B Services. Pricing represents a “top up” of these 4 services. 2 services = services 5 and 6 and 4 services = services 7 and 8.
Valid as of January 2026.