Mercedes-Benz Van Uptime Monitor is a free connected digital service that helps identify maintenance and repair requirements before they become major issues, helping to reduce downtime and keep your vehicles operating efficiently.

Using real-time vehicle diagnostics and intelligent monitoring, Van Uptime Monitor provides proactive alerts and recommendations designed to maximise vehicle availability and support your business operations.

See Van Uptime Monitor In Action

Discover how Mercedes-Benz Van Uptime Monitor uses real-time vehicle diagnostics and connected technology to help identify maintenance and repair requirements early - helping reduce downtime and keep your business moving.

£1,172.20

Average daily cost of vehicle downtime

41%

Report increased stress

24%

Experience customer complaints

33%

Report workflow disruption

How Van Uptime Monitor Works

• Van Uptime Monitor continuously monitors your vehicle's technical condition and analyses vehicle data in real time.
• If a developing issue is detected, the system automatically provides guidance and recommended actions to help prevent unnecessary downtime.
• The service intelligently connects your vehicle, your business and the Mercedes-Benz workshop network to help keep your vehicles on the road.

Vehicle Notification

Low urgency alerts that help identify minor maintenance requirements and simple actions that may be carried out by the driver.

Repair Recommendation

Medium urgency alerts that allow maintenance and repairs to be planned in advance, helping reduce disruption to your business.

Urgent Warning

High urgency notifications where a vehicle may require immediate attention, helping minimise unexpected breakdowns and downtime.

• Reduce Unplanned Downtime Identify issues before they lead to breakdowns or unexpected workshop visits.
• Improve Fleet Efficiency Plan maintenance around your business schedule and keep vehicles operational for longer.
• Real-Time Vehicle Monitoring Stay informed about the condition and health of your van.
• Lower Operating Costs Early detection can help avoid more expensive repairs later.
• Greater Peace of Mind Drive with confidence knowing your vehicle is being proactively monitored.
• Included Free with Eligible Vans Mercedes-Benz Van Uptime Monitor is now available at no additional cost on selected vehicles.

Keep Your Vans Working Smarter

Whether you operate a single van or an entire fleet, Mercedes-Benz Van Uptime Monitor helps support productivity, efficiency, and business continuity.

Businesses across the UK rely on vehicle uptime every day. From local tradespeople to nationwide fleets, keeping vehicles on the road is critical to productivity and customer service.

Small Business

Boujee Boxes Ltd

"If we don't have a van, we can't fulfil our role – it's as simple as that."

For smaller operators, every vehicle matters. Mercedes-Benz research found businesses operating between one and nine vans face an average daily cost of £780.50 when a vehicle is off the road.

Healthcare Logistics

Sciensus

"Keeping our vans on the road is essential to ensuring our patients receive the medicines they rely on."

For organisations where uptime is critical, every vehicle plays an important role in supporting customers and communities.

Fleet Operations

Ocado Logistics

"Each Ocado van can complete an average of 22 deliveries per shift, so even small amounts of downtime can quickly have a knock-on effect."

Ocado highlighted Van Uptime Monitor as a valuable part of helping keep vehicles operational and deliveries moving.

Van Uptime Monitor is available on selected Mercedes-Benz commercial vehicles including:

• Sprinter
• eSprinter
• Vito
• eVito

Vehicle compatibility may vary depending on model specification and registration date. Please contact Rossetts Commercials for further information.

Available for all variants of this Mercedes-Benz Vans model:

• Sprinter Panel Van
• Sprinter Tourer
• Sprinter Chassis

Available for all variants of this electric Mercedes-Benz Vans model:

• eSprinter Panel Van
• eSprinter Chassis

Available for all variants of this Mercedes-Benz Vans model – beginning with model year 03/2024:

• Vito Panel Van
• Vito Tourer

Available for all variants of this electric Mercedes-Benz Vans model – beginning with model year 03/2024:

• eVito Panel Van
• eVito Tourer

Is Van Uptime Monitor free?

Yes. Van Uptime Monitor is available free of charge on eligible Mercedes-Benz vans.

Can it help reduce downtime?

The system provides proactive monitoring and alerts designed to help identify issues before they become more serious problems.

Is it suitable for fleets?

Yes. The service is designed for both individual vehicle owners and fleet operators.

Can I access vehicle information online?

Yes. Vehicle information and recommendations can be accessed digitally and in real time.

Mercedes-Benz Van Uptime Monitor helps businesses minimise downtime, improve efficiency, and keep vehicles performing at their best.